Send a text message to the number 28950.

Type in one of our church keywords

a space, and the amount you wish to give.

 For Example:  CRGIVE 75

 After you text in your donation, first time users will receive a text that directs them to register.  After registration is complete you will receive a receipt confirming your donation.  Repeat users will receive a receipt confirming your donation.  

Any time you want to give after your initial registration, all you have to do is send a text message to 28950, text in one of our church keywords, a space and the amount you wish to give. Your card will automatically be charged, and you will receive a text message receipt for your gift.

Message and data rates may apply

The keywords are very important as they indicate where the donation or payments are going.  Be accurate when you text!  The keywords are not case sensitive and you do not have to include a dollar sign or decimal point.  But, remember to include a space between the keyword and the amount you wish to give!  

Visa, MasterCard, American Express, and Discover

No, the amount is not added to your phone bill, but it is charged to your debit or credit card, the card you registered with during your one time registration process.

This solution is PCI Security Certified, and there is no data whatsoever stored on your phone. PCI is the industry security standard for credit and debit card statements, and includes a rigorous periodic security testing and audit of the entire system. For more information, click here. 

This is one of the safest ways to give. Your bank card information is entered directly to the payment processor behind their firewalls. To maintain the highest level of security, only the payment processor has access to your bank card information. All communication between all parties involved in the mobileAxept solution is carried out over secure lines of communication. All communication between mobileAxept and external actors is encrypted with Secure Socket Layer (SSL) / Transport Layer Security (TLS). This is a cryptographic protocol for secure exchange of information over the Internet. Bluefin is Level 1 PCI Security Compliant.  

Your personal information is kept secure and only accessible by Crossroads Church and mobileAxept.  mobileAxept prohibits any direct or indirect solicitation, including adverting or publicity.

The cost of sending and receiving the text message is determined by your cell phone provider. It normally is the same as sending a text message to a friend.

When a person first registers for Give by Text, we run what's called a $0 authorization to check that the card details are ok.  Some banks and credit card institutions interpret this as a $1 authorization.  This is only a temporary pending charge and the charge will be either dropped or reversed back into the respective accounts within a day or two.  Because this is a pending authorization charge you will not receive an additional confirmation text.  You will only receive a text receipt for the actual gift amount you entered.

The system works with any mobile phone with SMS or texting capability.  Also, Premium SMS or short code numbers must not be blocked on your plan.  If you text in your donation and do not receive a text message back, your plan may be blocked from receiving Premium SMS or texts from Short Code numbers.  If this occurs, please contact your provider and request that they enable Premium SMS messaging on the phone number(s) from which you will be giving. 

To be able to do the initial registration on your phone, you will need to have internet access on your phone. If your phone can do text messaging, but does not have internet access, you can still use your phone to give, but the initial registration needs to be done on a web browser, either on a personal computer or on another device with a browser. Please follow this link for web registration:

https://us.mobileaxept.com/ims/web/index.jsp?id=crgive

You will receive a receipt via text message. Donations made via text messages will also be included on the contribution statement that you normally receive from Crossroads Church. 

Donations are not refundable through mobileAxept, but if you made a mistake by texting the wrong amount and need to undo the donation, send HELP to 28950 and call the toll free number you receive, 1-888-500-1997.  The church will handle the refund accordingly. 

To unregister or unsubscribe, simply text STOP to 28950.  

If you text in your donation and do not receive a text message back or if you receive “message failed,” your plan may be blocked to receive Premium SMS or short code numbers.  If this occurs, please contact your provider and request that they enable Premium SMS messaging on the phone number(s) in which you will be using to give.

If you do not receive a text response right away, do not send a new text; that may duplicate the charge. If you do not receive a text response in a reasonable amount of time and you feel you have waited too long, text HELP to 28950 and you will receive a text message with a toll free number to call, 1-888-500-1997.

Yes, you can dial the toll free number (888) 500-1997 for information and assistance.  You may also send an email to support@mobileaxept.com with your questions or requests.